Skip to main content

I can't log into my Selma account

Confirming your email address is essential to keep your account secure and log in smoothly.

Laurène Soubrier avatar
Written by Laurène Soubrier
Updated today

Are you having trouble logging in? It might be because your email address hasn't been confirmed yet.

For security reasons, Selma automatically logs you out some time after your account is created if the email address isn't confirmed. 🔐

How do I confirm my email address?

  1. Enter the email address you used to sign up

  2. Follow the steps to have the confirmation email sent to you again

  3. Open the email and click the link to confirm your address

Once your email address is confirmed, you'll be able to log in to Selma as usual.

🤔 If that doesn't solve the issue, our customer support team will be happy to help! Just reach out at [email protected].

Did this answer your question?