Security

11 articles

I can't log in after creating an account

You might not be able to log in if you have not confirmed your email address yet. You need to request a new confirmation email, confirm your account and create a password to log in later again.

Updated 1 month ago by Laurène

Where is my money stored?

Money is stored at your personal bank account at Saxo Bank Switzerland.

Updated 2 months ago by Marco Barmettler

What is two-factor authentication and why should I use it?

Secure your Selma account by using two-factor authentication.

Updated 2 months ago by Marco Barmettler

Is online verification secure?

Yes. Selma will only use identification services which care about your data as much as we do.

Updated 3 months ago by Marco Barmettler

How is my data secured?

The security of your data is our highest priority. 🔐

Updated 3 months ago by Marco Barmettler

Can I withdraw money or close my account at any time?

Yes! You can withdraw money or close your account at at any point in time.

Updated 3 months ago by Marco Barmettler

How do I open my investment account with Selma?

At Selma you are able to ditch old post and paper processes and open a bank account with our custodian bank Saxo Bank (Switzerland) completely online. Your data and your identity is always safe with…

Updated 4 years ago by Carina Wetzlhütter

Why should I open my account online?

Opening a bank account usually requires a lot of paper contract back and forth. Without online verification, opening a bank account for an online service still requires you to walk into a post office…

Updated 4 years ago by Carina Wetzlhütter

Where is my investment account?

Your money goes to your new investment account, that Selma opens for you.

Updated 4 years ago by Kevin Linser

Where is Selma regulated?

Selma is regulated as an independent financial advisor in Switzerland and a member of PolyReg.

Updated 4 years ago by Patrik Schaer

What if Selma goes public, is acquired or goes bankrupt?

​In all cases, you would always be in full control of your bank account and invested assets.

Updated 4 years ago by Patrik Schaer

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